Call us at 315-520-0118 or request a quote on our website. No in-person visit is needed: we quote from your home’s square footage and the details you share.

Pricing is based on your home’s square footage, its condition, the package you choose, the number of people and pets in the home, and any add-ons.

Your name, contact information and address, plus your home’s square footage, number of rooms and bathrooms, levels, condition and any special requests.

No. You can book a one-time cleaning without recurring service.

Yes. We’ll email you the detailed estimate to review, with no obligation to book right away.

If your home hasn’t had a professional cleaning in the last month, yes. Recurring visits are designed to maintain a clean home, so the Deep Clean resets everything first and sets the foundation for every visit after it.

Even tidy homes hide buildup on baseboards, cabinet fronts and in showers. The Deep Clean takes care of it so your maintenance visits keep your home at its best.

Bronze: thorough dry dusting and wet-room cleaning. Silver: a hand-washed once-over on most surfaces. Gold: deep scrubbing, polishing and detailed work throughout the home. See the full comparison.

The package you choose applies to the whole home. You can add specific add-ons on top of it.

Every Deep Clean is led by one of our trained Deep Clean Specialists. Our team completes 20 to 40 Deep Cleans a month and keeps fine-tuning its skills.

We scrub shower grout, including shower floors, during Gold Deep Cleans, and treat water stains during Deep Cleans, especially Gold. We don’t clean grout on room floors; that needs a tile and grout specialist.

We don’t clean black mold. Light mildew can be addressed during a Gold Deep Clean.

Kitchens, bathrooms, bedrooms and all main living areas: dusting, surfaces and floors. You’ll receive the full checklist with your quote.

With a professional reservoir flat mop, a washable microfiber head and a gentle mix of castile soap and warm water. It’s safe for all floor types, including hardwood, and for kids and pets. We don’t use mop buckets, which can spread dirty water.

Yes. Throw rugs are vacuumed, shaken out and put back after we clean the floor underneath.

Yes, from every receptacle in the home, to your outdoor bin.

We’ll wash up to 15 dishes and make beds. Stripping beds is an add-on.

Yes. Our team arrives fully equipped with professional-grade products and equipment, some of them eco-friendly and a few made in-house. For tougher jobs, we may use stronger products like Soft Scrub or Bar Keepers Friend. We ask that you provide paper towels and trash bags. They don’t need to be left out, as long as we know where to find them.

We clean the outside of washers and dryers. We can’t move appliances, but if you move them, we’ll clean underneath. Please plan to move them back yourself.

Yes. Every technician is vetted and background checked, and goes through our 90-day training program. Our team members are W-2 employees, and we’re bonded and insured.

Consistency is our goal. We assign a consistent team and keep detailed notes on your home, though we can’t guarantee the same person at every visit.

No. Many clients prefer to be out. Just give us secure access, such as a door code, garage code or key.

No. We love pets, and there’s no need to crate friendly pets during our visit.

We assign technicians based on their skills and your home’s needs, so we can’t guarantee a specific person. We never make assignments based on gender, race, religion or any other protected trait.

Yes: 3 days before, the day before, when we’re on the way, and a follow-up scorecard after your clean.

Yes, with advance notice. Your regular schedule stays the same unless you change it permanently.

We’ll contact you first to talk through options, such as adding time or prioritizing certain areas.

When we have availability, we’re happy to. Give us a call at 315-520-0118.

Use your client portal or call our office, Monday through Friday, 7am to 5pm.

For maintenance cleans, there’s no fee with 3 or more business days’ notice. Deep cleans can be rescheduled free with 4 or more business days’ notice. Shorter notice has a fee. See the full cancellation policy in our Terms & Conditions.

A quick pick-up helps us focus on cleaning. We clean surfaces that are 50% covered or less. Areas with more clutter may be skipped, and we’ll note anything we couldn’t reach.

Yes. Add-ons are requested in advance and have an additional charge.

Inside ovens and inside refrigerators are add-ons, with advance notice. The outside and top of your refrigerator are always included.

Yes, with advance notice and an additional fee. Please separate delicates.

Inside appliances, empty cabinets and drawers, bathroom vanities and empty closets. Walls are included with Silver and Gold.

Finished basements are included when they’re fully finished, heated and livable. Garages aren’t included.

We don’t clean interior or exterior windows. We’re happy to recommend a window specialist.

No. We’re happy to refer you to a carpet cleaning partner.

Patios, outdoor furniture, grills, attics and curtain washing. We dust or vacuum curtains in place, dust and vacuum vent exteriors, and clean fireplace exteriors only.

Not 100% happy? Tell us within 24 hours and we’ll send a technician back to reclean, at no additional charge.

We keep a debit card, credit card or ACH account on file. Every first-time cleaning is reserved with a 50% non-refundable deposit.

Yes, through your scorecard link, by calling our office, or in cash. Recurring tips can also be added to your account.